 |
Things to Know About Third Party Billing
|
|
- You are responsible for your own paperwork. If you do not get your paperwork to your Commanding Officer, Education Officer, or Counselor, Student Accounts cannot bill for you. Make sure your paperwork is completed and signed by all parties before forwarding it to Mountain State University. This will help to expedite billing and get the funds posted to your account more quickly.
- If you are unsure about your situation, please contact the Information Center at 1-866-FOR-MSU1 OR 304-929-INFO so that they may properly direct you to the correct department. If you need assistance with Military Tuition Assistance Forms (TA) from the Army, Navy, Coast Guard, Marine Corp, Air Force, National Guard, please call 304-929-1521 or email thirdpartybilling@mountainstate.edu.
- If you need assistance with other parties (Vocational Rehabilitation, Veterans Rehabilitation (VA), or WIA (WorkForce Investment Act) please contact your counselor first to see if your paperwork is in the process of being approved. There are also representatives on campus for these programs to assist you with your questions. Jennifer Lamb (VA) and Sheral Manns (WIA) may also be able to assist you with questions. If you have issues regarding invoices for these programs, please call 304-929-1521 or email thirdpartybilling@mountainstate.edu
- If your Employer is going to pay on your account, Student Accounts must have a letter or Third Party Billing Authorization Form from your employer in order to invoice them on your behalf. The letter should be on letterhead and must state your name, Student ID (or Social Security Number), the amount to be billed, the semester to be billed, and a signature authorizing billing. If you have questions regarding billing by your Employer, please contact your Employer first to see if they have sent MSU a billing authorization letter. If you have questions regarding invoices for forms, please call 304-929-1521 or email thirdpartybilling@mountainstate.edu.
- To see if funds from your Third Party organization have been posted to your account, please view your statement online by logging on to Cougar Web. If you are unable to view your account online, a statement showing your most up to date information will be mailed to you.
- If your Employer tuition program has a contingency of payment based on grades or completion of the semester, you will be responsible for payment on your account. Mountain State University will not bill third party vendors who have a contingency of payment.
|
